Senior HR Generalist

J  o  b    D  e  s  c  r  i  p  t  i  o  n

JOB INFORMATION

Title:

Sr HR Generalist

Title Description:

Senior HR Generalist

FLSA Status:

Exempt

Reports To:

Mgr, HR Commer & TD

Supervises:

Approved Date:

7/21/2026 10:05:54 AM

Date Last Edited:

7/21/2026 11:00:24 AM

Locations:

CA Chico; NC Mills River

Function:

Human Resources

Business Entity:

Administrative/General

Cost Center:

HR-Human Resources

Employee Type:

FT Exempt 1

Age Requirement:

21+

Employee Supervisory Classification:

POSITION SUMMARY

The Sr HR Generalist supports a broad range of human resources functions, including employee relations, benefits administration, recruitment, learning and development, performance management, compliance, and workforce planning. This role partners closely with HR leadership, HR Business Partners, and Talent Acquisition Partners to provide strategic and operational HR support across the business.

The Sr HR Generalist serves as a trusted advisor to leaders and employees, helping to drive employee engagement, organizational effectiveness, talent development, and a positive workplace culture. This position provides direct employee relations support to operational business units, coaching leaders on performance management, conflict resolution, policy interpretation, investigations, and corrective action while ensuring compliance with company policies and employment laws.

•

Serve as a trusted HR resource and primary point of contact for employees and managers, providing guidance on HR policies, procedures, employment practices, and workplace concerns.

•

Collaborate with operational leaders to support business objectives through workforce planning, employee relations, talent development, organizational effectiveness, and change management initiatives.

•

Provide coaching and consultation to leaders on employee relations matters, including performance management, conflict resolution, attendance, corrective action, policy interpretation, and employee development.

•

Conduct workplace investigations, document findings, recommend corrective actions, and mitigate organizational risk while ensuring fair and consistent application of policies.

•

Build strong relationships with leaders across supported business units through regular consultation, providing guidance on leadership effectiveness, retention, team development, and workforce challenges.

•

Support performance management and talent processes, including performance reviews, goal setting, development planning, succession planning, and talent assessments.

•

Identify training and development needs and facilitate employee and leadership training programs, including compliance, performance management, employee relations, and new manager development.

•

Support talent acquisition and onboarding efforts, including workforce planning, candidate screening, interview participation, new hire orientation, and successful employee integration.

•

Ensure compliance with federal, state, and local employment laws and regulations, including FMLA, ADA, PWFA, EEO, FLSA, workers' compensation, and other applicable requirements.

•

Assist with compensation and benefits administration, including salary recommendations, merit planning, employee communications, benefits support, and issue resolution.

•

Analyze workforce data and trends related to staffing, turnover, attendance, retention, and employee relations, providing recommendations to support business decisions and operational performance.

•

Maintain HR records and documentation, assist with policy development and implementation, participate in HR projects and organizational initiatives, and perform other duties as assigned.

5%

Travel required to visit other SNBC locations and attend trainings/conferences.

QUALIFICATIONS

Bachelor's Degree

or a combination of education and/or experience from which comparable knowledge, skills, and abilities have been achieved

X

Master's Degree

in Human Resources or related field

X

4 years

of Human Resources experience

X

and

1 year

of employee relations experience

X

and

Previous experience in manufacturing environment

X

Specific focus in restaurant and customer service

X

•

Strong knowledge of human resources principles and practices, including employee relations, performance management, talent acquisition, compensation and benefits, training and development, and employment law compliance.

•

Knowledge of HR applications and programs. Working knowledge of HRIS systems (UKG UltiPro) and Microsoft Office.

•

Commitment to continuous improvement, focused on enhancing workflow efficiency and optimizing HR processes.

•

Strong communication skills, with the ability to engage all levels of the organization.

•

Chico, CA, or Mills River, NC, with required work onsite 5 days a week.

Frequencies listed represent the percentage of time spent performing the task during a regularly scheduled shift

| Rarely 0-25% | Occasionally 26-50% | Frequently 51-75%  | Constantly 76-100% |

• Sitting - Frequently
• Walking - Occasionally
• Standing - Occasionally
• Bending (Waist) - Rarely
• Bending (Neck) - Rarely
• Lifting - Rarely
• Lifting Continued - Rarely
• Carrying - Rarely
• Pushing - Rarely
• Pulling - Rarely
• Squatting - Rarely
• Climbing - Rarely
• Kneeling - Rarely
• Crawling - Rarely
• Twisting (Waist) - Rarely
• Twisting (Neck) - Rarely
• Grasping - Rarely
• Talking - Frequently
• Hearing - Frequently
• Repetitive Motion - Rarely

Frequencies listed represent the percentage of time spent performing the task during a regularly scheduled shift

| Rarely 0-25% | Occasionally 26-50% | Frequently 51-75%  | Constantly 76-100% |

• Indoors - Constantly
• Outdoors - Rarely

The physical demands and work environment described here are representative of those that must be met and respectively encountered by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.