Server

J  o  b    D  e  s  c  r  i  p  t  i  o  n

JOB INFORMATION

Title:

Server-NC

Title Description:

Server

FLSA Status:

Non-Exempt

Reports To:

Asst Mgr, F&B Floor

Supervises:

Server-NC

Approved Date:

1/25/2021 2:39:51 PM

Date Last Edited:

1/25/2021 5:45:58 PM

Locations:

NC Mills River

Function:

Food and Beverage

Business Entity:

Mills River Food&Beverage

Cost Center:

F&B Floor

Employee Type:

Per Diem; Part Time

Age Requirement:

21+

Employee Supervisory Classification:

POSITION SUMMARY

The Server position is centered in the restaurant's Front of the House operations whose responsibilities include but are not limited to serving guests, suggesting and explaining menus, running food and drinks, carrying trays, handling money transactions, and maintaining a clean and welcoming environment for our guests.

The Server, who will report to the FOH Supervisor Team, is responsible for being an expert resource to the guests visiting our onsite Food and Beverage Operations.

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Make certain our guests have exceptional experiences through high service standards while performing serving duties including but not limited to serving guests, suggesting and explaining menus, entering & managing orders in POS system, running food and drinks, carrying trays, handling money transactions while supporting other team members with their responsibilities

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Ensure guests are seated at a clean, properly maintained table and are greeted immediately

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Move and organize large quantities of china, glass, silverware, supplies, and any other regularly used items

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Ensures all equipment, tools, and working areas are safe, clean, well maintained, and in proper working condition

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Actively participates in daily, weekly, monthly trainings and operational updates to ensure up-to-date knowledge

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May be assigned additional work within the restaurant operation as needed

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Follow and enforce all SNBC policies and local/state laws and regulations in regard to responsible alcohol service

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Uphold standards which exceed regulatory industry standards for health code, quality, and cleanliness

0%

N/A

QUALIFICATIONS

1 year

prior experience as a banquet or dining room server

X

or

1 year

prior experience in a front of house position within a full-service restaurant

X

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A pattern of regular, prompt, dependable attendance required

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Ability to handle the pressures of coordinating a wide range of activities while still delivering superior service to the guests

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Exceptional communication and the ability to work effectively as part of a team

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A passion and desire to learn about craft beer and its accompanying cuisine

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Strong knowledge and understanding of hospitality and restaurant flow

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Ability to provide exceptional guest service

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Excellent work ethic with attention to detail

•

Basic computer literacy skills and preferred experience with restaurant Point of Sale

Frequencies listed represent the percentage of time spent performing the task during a regularly scheduled shift

| Rarely 0-25% | Occasionally 26-50% | Frequently 51-75%  | Constantly 76-100% |

• Sitting - Occasionally
• Walking - Constantly
• Standing - Constantly
• Bending (Waist) - Occasionally
• Bending (Neck) - Frequently
• Lifting - Occasionally (30)
• Carrying - Frequently (15)
• Pushing - Occasionally (168)
• Pulling - Occasionally (168)
• Squatting - Occasionally
• Kneeling - Rarely
• Twisting (Waist) - Occasionally
• Twisting (Neck) - Occasionally
• Grasping - Frequently
• Talking - Constantly
• Hearing - Constantly
• Repetitive Motion - Occasionally

Frequencies listed represent the percentage of time spent performing the task during a regularly scheduled shift

| Rarely 0-25% | Occasionally 26-50% | Frequently 51-75%  | Constantly 76-100% |

• Indoors - Constantly
• Outdoors - Frequently
• Humid - Frequently
• Work near toxic or caustic chemicals - Rarely
• Exposure to wet environments - Rarely
• Work near loud noises - Occasionally

The physical demands and work environment described here are representative of those that must be met and respectively encountered by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.