Host

J  o  b    D  e  s  c  r  i  p  t  i  o  n

JOB INFORMATION

Title:

Host-CA

Title Description:

Host

FLSA Status:

Non-Exempt

Reports To:

Asst Mgr, F&B Floor

Supervises:

Approved Date:

10/11/2023 3:32:01 PM

Date Last Edited:

10/11/2023 3:31:59 PM

Locations:

CA Chico

Function:

Food and Beverage

Business Entity:

Chico Food & Beverage

Cost Center:

F&B Floor

Employee Type:

Part Time

Age Requirement:

18+

Employee Supervisory Classification:

POSITION SUMMARY

The Host position is centered in the restaurant's Front of the House operations whose responsibilities include but are not limited to greeting guests, organizing wait lists, manages table reservations through software applications, and seating our guests.

In addition to these core duties, Host members will maintain a clean and inviting environment, whether it's in areas visible to guests or behind the scenes. The Host, who will report to the Front of House Supervisor Team, is responsible for being an expert resource to the guests visiting our onsite Food and Beverage Operations.

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Support the restaurant by comfortably greeting guests upon arrival and offering a fond farewell at their exit

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Maintain an organized and accurate wait list while communicating large parties with supervisors on duty; manage table reservations through software applications

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Ensure guests are seated at clean and properly maintained tables and are greeted immediately by their server or bartender

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Organize and set tables and chairs for an excellent guest experience

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Ensure all equipment, tools, and workings areas are safe, clean, well maintained, and in proper working condition

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Actively participates in daily, weekly, monthly trainings and operational updates to ensure up-to-date knowledge

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Help maintain cleanliness in guest areas, such as, but not limited to floors, walls, restrooms, and windows.

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May be assigned additional work within the restaurant operation as needed

0%

QUALIFICATIONS

6 months

previous restaurant experience

X

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A pattern of regular, prompt, dependable attendance required

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Ability to handle the pressures of coordinating a wide range of activities while still delivering superior service to the guests

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Exceptional communication and the ability to work effectively as part of a team

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Ability to provide exceptional guest service

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Excellent work ethic with attention to detail

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Basic computer literacy skills

CA Food Handler's Card

upon hire

X

Frequencies listed represent the percentage of time spent performing the task during a regularly scheduled shift

| Rarely 0-25% | Occasionally 26-50% | Frequently 51-75%  | Constantly 76-100% |

• Sitting - Rarely
• Walking - Constantly
• Standing - Constantly
• Bending (Waist) - Occasionally
• Bending (Neck) - Occasionally
• Lifting - Frequently (40)
• Carrying - Occasionally (40)
• Pushing - Occasionally (100)
• Pulling - Occasionally (100)
• Squatting - Occasionally
• Kneeling - Occasionally
• Twisting (Waist) - Occasionally
• Twisting (Neck) - Occasionally
• Grasping - Occasionally
• Talking - Constantly
• Hearing - Constantly

Frequencies listed represent the percentage of time spent performing the task during a regularly scheduled shift

| Rarely 0-25% | Occasionally 26-50% | Frequently 51-75%  | Constantly 76-100% |

• Indoors - Constantly
• Outdoors - Frequently
• Humid - Occasionally
• Exposure to wet environments - Occasionally
• Work near loud noises - Occasionally

The physical demands and work environment described here are representative of those that must be met and respectively encountered by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.